Honey, Inc. logo Honey, Inc. ← Back to site

Delete your Honey, Inc. account

You can permanently delete your Honey, Inc. account and all associated data at any time. Deletion is immediate and cannot be undone.

This can’t be undone. Deleting your account permanently erases your farm, your currencies and your cloud save. There is no recovery and no restore.

The fastest way to delete your account is from inside the app, and it is fully self-service — you do not need to contact us. If you no longer have Honey, Inc. installed, use the request form further down this page instead.

1 Delete from inside the app (fastest)

  1. Open Honey, Inc. and tap the gear icon in the bottom action bar.
  2. Scroll to the Account section.
  3. Tap Delete Account.
  4. Review what will be removed, then tap Delete Account again.
  5. Press and hold the confirm button for two seconds.

Your account and data are erased immediately and the app returns to the sign-in screen.

Playing as a guest? The button reads Delete Local Data rather than Delete Account. Everything else is the same. See section 5.
Using a screen reader? With VoiceOver or TalkBack running, the press-and-hold step is replaced by a button and a standard confirmation dialog, because a long press is not reliably operable with a screen reader active.

2 What gets deleted

  • Your account and its sign-in link (Apple or Google) — guests see your guest account identifier
  • Your farm progress — money, buildings, bees and vehicles
  • All research and honey types you’ve unlocked
  • Honeycombs, Royal Jellies and every boost you own
  • Your leaderboard entry and your referral code
  • Mail, news and notification history
  • Your cloud save

Data stored on your device is wiped at the same time. The downloaded 3D model and texture cache is kept, because it is app data rather than anything about you.

3 What we keep, and why

  • A record that an account was deleted, and when. It holds no name, email or contact details. Retained to handle disputes and prevent abuse.
  • Anonymized advertising-verification records, with the link to you removed. Retained so fraudulent reward claims can’t be replayed.
  • Aggregated, non-identifying analytics that were never linked to your account.
  • Anything we are legally required to retain. Purchase records are held by Apple or Google, not by us — contact the store to manage those.

4 Before you delete

  • Purchases are not refunded by deleting your account. Refunds are handled by Apple or Google.
  • Honeycombs, Royal Jellies and boosts are lost and cannot be restored.
  • Rewards you earned from people you invited are removed along with your account.
  • Signing in again afterwards creates a brand-new account with an empty farm.

5 Guest accounts

Guest progress is stored on your device and is never uploaded to a cloud save. Using Delete Local Data in Settings erases it immediately and also removes the anonymous account identifier we hold for your device.

Because a guest account has no email or sign-in to verify, guest deletion can only be done from inside the app — the web form below cannot process it.

6 Request deletion without the app

If you have already uninstalled Honey, Inc. and cannot use the in-app flow, submit this form and we will delete the account for you.

Requests are processed within 30 days. You will receive confirmation at the address you provide.

Guest accounts can’t be deleted through this form. A guest account has no email or sign-in for us to verify against, so we have no way to confirm the request is yours. Reinstall Honey, Inc. and use Settings → Account → Delete Local Data, which erases the data on your device and the anonymous identifier we hold for it. If you cannot reinstall the app, email us and we will help.

The address associated with your Apple or Google sign-in. We use it to verify the request and to confirm when it is done.

Speeds things up if you have it. In the app: Settings → Account shows the first 8 characters of your ID, and tapping it copies the full value.

Request submitted

7 Need help?

If anything above is unclear, or you are not sure which sign-in method you used, get in touch and we will sort it out.

Honey, Inc.

Email: [email protected]
Privacy Policy: honeyinc.app/privacy.html